Refund & Cancellation Policy
Last updated 26 August 2026
ezdocai is a digital subscription. This page explains when you can cancel and when money comes back.
Cancelling
You can cancel at any time. Cancelling stops future charges; your plan stays active until the end of the period you have already paid for, and is not renewed after that.
If AutoPay is on, switch it off in your account or revoke the mandate in your UPI app. Once cancelled, no further amount is debited.
Refunds
- Within 7 days of a first purchase: if the service has not worked for you, write to us and we will refund that payment in full.
- Charged by mistake — a duplicate payment, or a renewal you had already cancelled: refunded in full, whenever it is reported.
- Money debited but the plan did not activate: tell us and we will either activate it or refund it. This is not a refund so much as a correction.
- After 7 days, or on a renewal you meant to keep: we do not normally refund part-used periods, because the service was available to you throughout.
- No refund where an account was closed by us for breaching our Terms.
How to request one
Email founder@ezcods.com with the mobile number on the account and the Order ID from your payment history or receipt. We aim to respond within 2 working days.
How long it takes
Approved refunds are issued to the original payment method through Razorpay. Once we process it, the money usually reaches you within 5–7 working days, depending on your bank or UPI provider. We cannot refund to a different account from the one that paid.
Referral commission
If a payment is refunded, any referral commission earned on it is reversed. This keeps commission tied to money the business actually kept.
Contact
Ezcods / Parth Rameshbhia Badreshiya
founder@ezcods.com · +91 9274201601