Service Delivery Policy

Last updated 26 August 2026

ezdocai sells a digital service. Nothing is shipped and no physical goods are delivered, so there are no delivery charges and no delivery address is needed. This page exists because payment gateways ask for it, and because you deserve to know exactly when what you paid for starts working.

When your plan starts

Immediately. As soon as the payment is confirmed by the gateway, your plan is active and your account opens — normally within seconds. There is no waiting period and no manual approval step.

How you know it worked

You are returned to your account with the plan showing as active.
A receipt is sent to your WhatsApp number, and to your email if you have added one.
The payment appears in your billing history with an Order ID.

If it does not activate

Occasionally a bank or UPI app confirms a payment more slowly than the gateway reports it. If money has left your account and your plan is not active, reload the billing page after a minute — it re-checks with the gateway. If it still has not activated, email founder@ezcods.com with your Order ID and we will either activate it or refund it. See our Refund & Cancellation Policy.

Ongoing delivery

The service is delivered over the web at https://ezdocai.com and over WhatsApp. WhatsApp delivery depends on Meta's platform and the rules it applies — including its 24-hour messaging window — which is outside our control. Your documents always remain available on the website regardless.

Contact

founder@ezcods.com · +91 9274201601